If you are creating or already having a website, then the help desk section is an important one in it to ensure satisfaction of the users and this is where you can use the Best Drupal Modules help desk modules. Using these simple plugins you can choose various means by which users can contact the customer executives for any query and this can be conveyed in written details, chat links, video chat links and other forms of direct correspondence.
Banckle.Helpdesk for Drupal module
Basic Ticketing System and Helpdesk
Choose and edit the looks to make the help desk more user-friendly
You can choose Drupal help desk extension which can let you edit the backgrounds, details, fonts and the entire display thing on the help desk page for the convenience of the users. Also, you can install direct links for live Drupal Chat Modules , video conferencing with the in-charge and other phone and hot lines which take care of all the queries easily and smoothly.
Provide Helpdesk Support to Users
Live Chat Module Integration on Drupal
Remember contacts and store issues
You can use the Drupal help desk plugins to automatically remember the user queries and issues and then answer them subsequently publicly to avoid frequent calls and other issues. BestPlugins provides you a list of the best helpdesk modules which you can use to better your website.