Joomla Help Desk Extensions

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Service Desk

  • 1. Restore normal service of operation quickly
  • 2. Eliminate the root cause effectively and put an end to firefighting
  • 3. Provide structured and prompt handling of all changes in your IT infrastructure
  • 4. Track and manage all your CIs in a single repository
  • 5. Facilitates the complete life cycle of a PO, from creation to approvals
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
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Help Desk

  • 1. Easy installer using joomla Extensions menu(No need ftp
  • 2. Works with Jquery,Mootools,Prototype
  • 3. Works with most of the joomla templates
  • 4. Manage osTicket configuration and osTicket users from Joomla admin panel
  • 5. Ships with Joomla! modules
  • More Features
$ 50
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk

  • 1. Our ticketing system can be as simple
  • 2. Reduce support requests dramatically by creating knowledge base articles easily
  • 3. Customers and support agents can create and manage support tickets
  • 4. Track the time it takes your staff to address tickets
  • 5. Manage your support agents, view stats of their work and add new agents easily
  • More Features
$ 129
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

RsTickets

  • 1. Receive support requests from customers
  • 2. Manage tickets from the backend as well as the frontend
  • 3. Assign custom fields to departments
  • 4. Track the performance of your staff members
  • 5. Increase workflow with automatic ticket assignment
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk Pro

  • 1. Manage tickets from both front-end and back-end
  • 2. Different ticket filter options
  • 3. Powerful custom fields feature
  • 4. Multiple attachments per ticket
  • 5. Allow public users to submit ticket
  • More Features
$ 24
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

ObHelpDesk

  • 1. Quick access to relevant tickets for each staff, statistics
  • 2. Tickets listing with flexible and powerful filtering
  • 3. Track the effort spent for supporting customers
  • 4. Keep your eyes on important tickets with magic eyes
  • 5. Multiple Themes system, based on regular Joomla MVC structure
  • More Features
$ 29
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

ObHelpDesk

  • 1. Quick access to relevant tickets for each staff, statistics
  • 2. Tickets listing with flexible and powerful filtering
  • 3. Track the effort spent for supporting customers
  • 4. Keep your eyes on important tickets with magic eyes
  • 5. Multiple Themes system, based on regular Joomla MVC structure
  • More Features
$ 29
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk Pro

  • 1. Manage tickets from both front-end and back-end
  • 2. Different ticket filter options
  • 3. Powerful custom fields feature
  • 4. Multiple attachments per ticket
  • 5. Allow public users to submit ticket
  • More Features
$ 24
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk

  • 1. Our ticketing system can be as simple
  • 2. Reduce support requests dramatically by creating knowledge base articles easily
  • 3. Customers and support agents can create and manage support tickets
  • 4. Track the time it takes your staff to address tickets
  • 5. Manage your support agents, view stats of their work and add new agents easily
  • More Features
$ 129
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Help Desk

  • 1. Easy installer using joomla Extensions menu(No need ftp
  • 2. Works with Jquery,Mootools,Prototype
  • 3. Works with most of the joomla templates
  • 4. Manage osTicket configuration and osTicket users from Joomla admin panel
  • 5. Ships with Joomla! modules
  • More Features
$ 50
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Sorry, Free Plugins are not available

RsTickets

  • 1. Receive support requests from customers
  • 2. Manage tickets from the backend as well as the frontend
  • 3. Assign custom fields to departments
  • 4. Track the performance of your staff members
  • 5. Increase workflow with automatic ticket assignment
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Service Desk

  • 1. Restore normal service of operation quickly
  • 2. Eliminate the root cause effectively and put an end to firefighting
  • 3. Provide structured and prompt handling of all changes in your IT infrastructure
  • 4. Track and manage all your CIs in a single repository
  • 5. Facilitates the complete life cycle of a PO, from creation to approvals
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

ObHelpDesk

  • 1. Quick access to relevant tickets for each staff, statistics
  • 2. Tickets listing with flexible and powerful filtering
  • 3. Track the effort spent for supporting customers
  • 4. Keep your eyes on important tickets with magic eyes
  • 5. Multiple Themes system, based on regular Joomla MVC structure
  • More Features
$ 29
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk Pro

  • 1. Manage tickets from both front-end and back-end
  • 2. Different ticket filter options
  • 3. Powerful custom fields feature
  • 4. Multiple attachments per ticket
  • 5. Allow public users to submit ticket
  • More Features
$ 24
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Help Desk

  • 1. Easy installer using joomla Extensions menu(No need ftp
  • 2. Works with Jquery,Mootools,Prototype
  • 3. Works with most of the joomla templates
  • 4. Manage osTicket configuration and osTicket users from Joomla admin panel
  • 5. Ships with Joomla! modules
  • More Features
$ 50
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk

  • 1. Our ticketing system can be as simple
  • 2. Reduce support requests dramatically by creating knowledge base articles easily
  • 3. Customers and support agents can create and manage support tickets
  • 4. Track the time it takes your staff to address tickets
  • 5. Manage your support agents, view stats of their work and add new agents easily
  • More Features
$ 129
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Help Desk

  • 1. Easy installer using joomla Extensions menu(No need ftp
  • 2. Works with Jquery,Mootools,Prototype
  • 3. Works with most of the joomla templates
  • 4. Manage osTicket configuration and osTicket users from Joomla admin panel
  • 5. Ships with Joomla! modules
  • More Features
$ 50
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk

  • 1. Our ticketing system can be as simple
  • 2. Reduce support requests dramatically by creating knowledge base articles easily
  • 3. Customers and support agents can create and manage support tickets
  • 4. Track the time it takes your staff to address tickets
  • 5. Manage your support agents, view stats of their work and add new agents easily
  • More Features
$ 129
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

RsTickets

  • 1. Receive support requests from customers
  • 2. Manage tickets from the backend as well as the frontend
  • 3. Assign custom fields to departments
  • 4. Track the performance of your staff members
  • 5. Increase workflow with automatic ticket assignment
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Helpdesk Pro

  • 1. Manage tickets from both front-end and back-end
  • 2. Different ticket filter options
  • 3. Powerful custom fields feature
  • 4. Multiple attachments per ticket
  • 5. Allow public users to submit ticket
  • More Features
$ 24
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

ObHelpDesk

  • 1. Quick access to relevant tickets for each staff, statistics
  • 2. Tickets listing with flexible and powerful filtering
  • 3. Track the effort spent for supporting customers
  • 4. Keep your eyes on important tickets with magic eyes
  • 5. Multiple Themes system, based on regular Joomla MVC structure
  • More Features
$ 29
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Service Desk

  • 1. Restore normal service of operation quickly
  • 2. Eliminate the root cause effectively and put an end to firefighting
  • 3. Provide structured and prompt handling of all changes in your IT infrastructure
  • 4. Track and manage all your CIs in a single repository
  • 5. Facilitates the complete life cycle of a PO, from creation to approvals
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Top Free and Premium Help Desk Plugins /Addons for Joomla

Premium help desk or support ticket extensions for Joomla websites build up the basic Joomla framework and allow not only easy use of resources but also a more transparent interface.

Customize and Modify

These function like Joomla customer support extensions while at the same time helping to highly customize and familiarize the interface. For a user to be free with the use of Joomla-powered sites, adding custom fields features, or managing the content becomes a huge bonus on the part of these extensions.

The Customer is King

These extensions function on the basic Joomla help desk template of seriously evaluating customer feedback. Joomla support tickets depend as much upon user feedback as on programming to function properly. BestPlugins offers users the best when it to extensions that they can download and then further utilize as help desk units for customer support on their Joomla-powered websites.

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