Top Free and Premium Ticket System Plugins /Addons for Joomla
Joomla Extensions are installable in Joomla 2.5 and 3.0 versions. These extensions are easy to use and features very rich supported ticket system. These extensions are clean, modern, and nice interface available for the end users. When the support tickets are submitted by clients to some particular category, they will have the permission to enter data for every single additional field (the customized ones) that the user creates for the selected category. Check out more features of top notch Joomla extensions.
Working with nested categories
These Ticket System extensions offer the facility to define unlimited ticket categories. Not only this, but the depth level is also unlimited. For every single category, multiple helpdesk management authorities can be assigned. Once customers submit tickets to that particular category, then the executives who have been assigned to that category will receive instant notification about the ticket. Then, these managers can easily access the complaint followed by reply, both through front-end and back-end.
Highly powerful customized fields
Yes, most of the premium Joomla Ticket System extensions have the facility to create custom fields like that of dropdown, text area, text input, checkbox, etc. These customised fields then can be directly assigned to the categories. However, it must be remembered that every single support category has its personalized custom fields. A wide range of help desk tools and extensions are available from BestPlugins. Make your pick from a wide range of Joomla help desk free extensions, Joomla support extension, Joomla customer support extension, Joomla support tickets extensions, Joomla support ticket system. Joomla customer service extension, Joomla trouble ticket system, and Joomla help desk templates and download these best plugins and extensions for your Joomla site.