Top Free and Premium Support Ticket Extensions /Addons for WordPress
A good ticket system is vital to the proper functioning of many businesses, and with the help of WordPress support ticket plugins, you can create a good ticket system for your WordPress website. With the help of these plugins, you can permit users to ask submit certain queries and problems. These plugins, once installed, can serve as a sort of help desk, and thus provide better support and information to your users and customers.
These wordpress plugins also establish a sort of FAQ to remove confusions and answer queries, boosting this with the help of social support and cloud-based systems, popular with customers. Once a ticket is created, with the help of these plugins, visitors can attach a priority to, as well as set the status of the ticket in question. These plugins allow you as well as other, non-WordPress users to generate tickets, and these auto-generated tickets will always have an assigned number. Prioritizing tickets is a feature these plugins boost, and with a good email system, high priority plugins are forwarded urgently to admins.
These plugins provide an inbuilt Customer Relationship Management feature that helps you maintain and interact regularly with a wide and varying set of people and thus create a loyal customer base. Multilingual tickets can also be generated. These plugins often cater to medium traffic and small businesses. Important websites, when encountered, are responded to very quickly by these plugins, which have short codes that help bypass spam issues encountered by them.