Salesforce Telephony Apps

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Skype Click to Call for Mac and PC

  • 1. Make Skype Calls Directly from Salesforce
  • 2. PC and Mac Compatible - Welcome, Apple Users
  • 3. Call Logging in Activity History
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
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Power Dialer Sales Automation

  • 1. Immediate setup, cancel anytime, start dialing today
  • 2. Power dial from anywhere – including Salesforce
  • 3. Absolutely no connection delays
  • 4. Instantly leaves voicemails and sends emails
  • 5. Unlimited calling plans start at as little as $5/day
  • More Features
$ 67
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
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download

Callinize Inside Sales Tool

  • 1. Click to Dial, CTI Integration, Automated Voicemails, Call Analytics, Call tracking
  • 2. Start recognizing your callers - Inbound Screen Popup
  • 3. No switching phone systems - works with popular existing providers
$ 10
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
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download

Phone Call Logger

  • 1. Easy-to-use, lightweight
  • 2. Open CTI app increases phone productivity
  • 3. Salesforce-native FastCall immediately improves call reporting and call scoring
  • 4. Upgrade to record calls
  • 5. Drop voicemail messages, control caller ID, SMS
$ 36
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

LiveOps Voice Advantage

  • 1. Reliability, scalability, and rapid deployment
  • 2. Use Open CTI so agents can see who is calling and instantly view customer records
  • 3. Have 100% call recording and instantly access
  • 4. Seamless Salesforce Integration
  • 5. True Cloud Advantage
  • More Features
FREE
1 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 5
Loading ... Loading ...
download

Cloud CTI Solutions

  • 1. Integrated with Service Cloud
  • 2. Uses Open CTI so works on any internet connected device
  • 3. Routes on data in any field on any object
  • 4. Ensure transparency with call tracking and dialing via the ContactWorld platform straight
  • 5. Take notes during and after the call to ensure a complete record of every customer interaction
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Cloud Contact Center Software

  • 1. Automatic Call Distribution
  • 2. Interactive Voice Response
  • 3. Computer Telephony Integration
  • 4. Predictive, Power, Progressive and Preview Dialer
  • 5. Automated Inbound and Outbound Blended Platform
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

CTI Data Connector

  • 1. CTI Data Connector for salesforce license
  • 2. Mirage Cloud server usage for the Open CTI service
  • 3. All updates and support by e-mail
  • 4. You can dial from any application using an hotkey
  • 5. Dial on your handset
$ 150
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Contact Center

  • 1. Phone from Salesforce
  • 2. Power Phone Dialer
  • 3. Inbound call pop-up alerts
  • 4. Conference calling
  • 5. Low Call Rates or inclusive telephony calling packages
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Open CTI InGenius Connector Enterprise

  • 1. Fastest install
  • 2. Simple user interface
  • 3. Easy business integration
  • 4. Easy to Manage
  • 5. Capture every call
  • More Features
FREE
1 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 5
Loading ... Loading ...
download

CTI Data Connector

  • 1. CTI Data Connector for salesforce license
  • 2. Mirage Cloud server usage for the Open CTI service
  • 3. All updates and support by e-mail
  • 4. You can dial from any application using an hotkey
  • 5. Dial on your handset
$ 150
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Phone Call Logger

  • 1. Easy-to-use, lightweight
  • 2. Open CTI app increases phone productivity
  • 3. Salesforce-native FastCall immediately improves call reporting and call scoring
  • 4. Upgrade to record calls
  • 5. Drop voicemail messages, control caller ID, SMS
$ 36
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Callinize Inside Sales Tool

  • 1. Click to Dial, CTI Integration, Automated Voicemails, Call Analytics, Call tracking
  • 2. Start recognizing your callers - Inbound Screen Popup
  • 3. No switching phone systems - works with popular existing providers
$ 10
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Power Dialer Sales Automation

  • 1. Immediate setup, cancel anytime, start dialing today
  • 2. Power dial from anywhere – including Salesforce
  • 3. Absolutely no connection delays
  • 4. Instantly leaves voicemails and sends emails
  • 5. Unlimited calling plans start at as little as $5/day
  • More Features
$ 67
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Sorry, Free Plugins are not available

Skype Click to Call for Mac and PC

  • 1. Make Skype Calls Directly from Salesforce
  • 2. PC and Mac Compatible - Welcome, Apple Users
  • 3. Call Logging in Activity History
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Fonality CRM Link

  • 1. Integrated Call Management and Collaboration
  • 2. Distributed Worker Support
  • 3. Trouble-Free Administration
  • 4. Easy to Use Reports
  • 5. Emergency Management and Recovery
FREE
2 votes, average: 4.00 out of 52 votes, average: 4.00 out of 52 votes, average: 4.00 out of 52 votes, average: 4.00 out of 52 votes, average: 4.00 out of 5
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Mitel MiVoice Integration

  • 1. Simple to manage and deploy
  • 2. Enhance business & employee productivity
  • 3. Fit within your existing infrastructure
  • 4. Flexible and future-proof
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Power Dialer Sales Automation

  • 1. Immediate setup, cancel anytime, start dialing today
  • 2. Power dial from anywhere – including Salesforce
  • 3. Absolutely no connection delays
  • 4. Instantly leaves voicemails and sends emails
  • 5. Unlimited calling plans start at as little as $5/day
  • More Features
$ 67
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

ShoreTel Sky Connect for Salesforce

  • 1. Early Indication of Sales Performance
  • 2. Better Servicing of Clients/Prospects
  • 3. Improved End User Productivity and Salesforce.com Adoption
  • 4. Easy to install and easy to use
  • 5. Unified communications solution
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Cloud CTI Solutions

  • 1. Integrated with Service Cloud
  • 2. Uses Open CTI so works on any internet connected device
  • 3. Routes on data in any field on any object
  • 4. Ensure transparency with call tracking and dialing via the ContactWorld platform straight
  • 5. Take notes during and after the call to ensure a complete record of every customer interaction
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Genesys Cloud CTI

  • 1. Customized screen-pop
  • 2. Easy deploy, manage, and iteratively improve
  • 3. Additionally, leverage the power of self-service in conjunction with CTI
  • 4. Customized screen-pop using both SFDC information and data
  • 5. Easy deploy, manage, and iteratively improve
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Contact Center

  • 1. Phone from Salesforce
  • 2. Power Phone Dialer
  • 3. Inbound call pop-up alerts
  • 4. Conference calling
  • 5. Low Call Rates or inclusive telephony calling packages
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

LiveOps Voice Advantage

  • 1. Reliability, scalability, and rapid deployment
  • 2. Use Open CTI so agents can see who is calling and instantly view customer records
  • 3. Have 100% call recording and instantly access
  • 4. Seamless Salesforce Integration
  • 5. True Cloud Advantage
  • More Features
FREE
1 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 5
Loading ... Loading ...
download

Open CTI InGenius Connector Enterprise

  • 1. Fastest install
  • 2. Simple user interface
  • 3. Easy business integration
  • 4. Easy to Manage
  • 5. Capture every call
  • More Features
FREE
1 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 51 vote, average: 4.00 out of 5
Loading ... Loading ...
download

Phone Call Logger

  • 1. Easy-to-use, lightweight
  • 2. Open CTI app increases phone productivity
  • 3. Salesforce-native FastCall immediately improves call reporting and call scoring
  • 4. Upgrade to record calls
  • 5. Drop voicemail messages, control caller ID, SMS
$ 36
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

ShoreTel Sky Connect for Salesforce

  • 1. Early Indication of Sales Performance
  • 2. Better Servicing of Clients/Prospects
  • 3. Improved End User Productivity and Salesforce.com Adoption
  • 4. Easy to install and easy to use
  • 5. Unified communications solution
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

CTI Data Connector

  • 1. CTI Data Connector for salesforce license
  • 2. Mirage Cloud server usage for the Open CTI service
  • 3. All updates and support by e-mail
  • 4. You can dial from any application using an hotkey
  • 5. Dial on your handset
$ 150
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Contact Center

  • 1. Phone from Salesforce
  • 2. Power Phone Dialer
  • 3. Inbound call pop-up alerts
  • 4. Conference calling
  • 5. Low Call Rates or inclusive telephony calling packages
  • More Features
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Skype Click to Call for Mac and PC

  • 1. Make Skype Calls Directly from Salesforce
  • 2. PC and Mac Compatible - Welcome, Apple Users
  • 3. Call Logging in Activity History
FREE
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Power Dialer Sales Automation

  • 1. Immediate setup, cancel anytime, start dialing today
  • 2. Power dial from anywhere – including Salesforce
  • 3. Absolutely no connection delays
  • 4. Instantly leaves voicemails and sends emails
  • 5. Unlimited calling plans start at as little as $5/day
  • More Features
$ 67
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Callinize Inside Sales Tool

  • 1. Click to Dial, CTI Integration, Automated Voicemails, Call Analytics, Call tracking
  • 2. Start recognizing your callers - Inbound Screen Popup
  • 3. No switching phone systems - works with popular existing providers
$ 10
1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5
Loading ... Loading ...
download

Cloud CTI Solutions

  • 1. Integrated with Service Cloud
  • 2. Uses Open CTI so works on any internet connected device
  • 3. Routes on data in any field on any object
  • 4. Ensure transparency with call tracking and dialing via the ContactWorld platform straight
  • 5. Take notes during and after the call to ensure a complete record of every customer interaction
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Cloud Contact Center Software

  • 1. Automatic Call Distribution
  • 2. Interactive Voice Response
  • 3. Computer Telephony Integration
  • 4. Predictive, Power, Progressive and Preview Dialer
  • 5. Automated Inbound and Outbound Blended Platform
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download

Genesys Cloud CTI

  • 1. Customized screen-pop
  • 2. Easy deploy, manage, and iteratively improve
  • 3. Additionally, leverage the power of self-service in conjunction with CTI
  • 4. Customized screen-pop using both SFDC information and data
  • 5. Easy deploy, manage, and iteratively improve
  • More Features
FREE
2 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 52 votes, average: 4.50 out of 5
Loading ... Loading ...
download
Salesforce-Telephony-Apps

Top Free and Premium Telephony Plugins /Extensions for Salesforce

Interactions between the clients and the organization or company are very important and for this reason the Salesforce telephony mobile apps and plugins are of utmost importance. Using these free to download customer service and communication apps you can perform all the functions of a contact center like one click call, call recording features, call analytics, call logging, screen pop ups and several on call features. You can also use these marketing and collaboration based telephony apps for sales and directly engage with prospective customers and save the call details like the time, content, result and feedback from the customer and the speaker.
Manage data and analytics during call and improve them for better efficiency
You can use the professional services and human resources based telephony apps to reduce the problems faced in conversation and communication by analyzing on call data and network or internal fluctuations and then getting rid of the internal errors. You can also use the Salesforce cti for marketing and communications to integrate several major call providers like Skype into the Salesforce platform and get seamless connectivity at just the click of a single button.
Rapid dialing and other solutions for speedy reach and contact
Using the Salesforce telephony software, you can get several features like call waiting, conferencing, voice call facilities, rapid dialing for getting more clients rapidly and sending data in emails using IT and infrastructure. BestPlugins provides the list of the best Salesforce telephony apps which you can use to set up a seamless contact center from your own website.

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